| Learning English / Hotel English |
Booking a hotel room: Role-play exercise 2:
| Receptionist: | — | Good afternoon, San Felice Hotel. May I help you? |
| You: | — | ... |
| Receptionist: | — | Certainly. When for, madam? |
| You: | — | ... |
| Receptionist: | — | How long will you be staying? |
| You: | — | ... |
| Receptionist: | — | What kind of room would you like, madam? |
| You: | — | ... |
| Receptionist: | — | Certainly, madam. I'll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view. |
| You: | — | ... |
| Receptionist: | — | Would you like breakfast? |
| You: | — | ... |
| Receptionist: | — | It's eighty four euro per night excluding VAT. |
| You: | — | ... |
| Receptionist: | — | Who's the booking for, please, madam? |
| You: | — | ... |
| Receptionist: | — | Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct? |
| You: | — | ... |
| Receptionist: | — | Let me give you your confirmation number. It's: 7576385. I'll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye. |
| You: | — | ... |
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